The one sentence summary: It is our moral and ethical duty to create humane workplaces.
WHAT THE BOOK SAYS
The traditional business model is broken. We need to shift from command and control to humanized management. The book provides a series of case studies from the public and private sector, SMEs, and non-profits.
Out of this fall 8 pillars of humane capital, which are:
Mindset: move from viewing people as resources to them being the unique asset that creates all value.
Motivation: from lifeless to reluctant to enthusiastic.
Higher purpose: a lack of it derails everything.
Alignment of values: employees need to be engaged enough to want to change
Alignment of people and systems: everyone needs to be ready for the shift.
Self-organisation of employees in communities: hire right-minded people and let them get on with it.
Caring ethos: from fear and ignorance to common good and humanity.
Organizational learning process: the process never stops.
WHAT’S GOOD ABOUT IT
Helpful advice for leaders across all categories includes:
Leaders must show vulnerability and humility, not perfection.
Have a clear vision that can be adjusted on the journey.
Articulate what the company stands for in a simple way and communicate that continuously.
Have a blank sheet mentality – question everything and use a trial and error approach.
Speed date with employees to elicit their views.
Let go of control.
Choose values that support a focus on people
Work flexibly with people, depending on their life circumstances.
Delegate tasks to free up time for strategic issues.
Manage complexity through simplicity – keep things simple.
Allow people to step up as leaders.
Commit to a high-level mission or purpose and stick to it.
Provide ways for employees to share ideas for innovation.
Ensure transparency and openness.
Hire on the basis of character, personality and cultural fit, not the CV.
Be yourself and act naturally in line with what feels right, not the spreadsheet.
WHAT YOU HAVE TO WATCH
There is no one short definition of humane capital – you have to look at the whole book to get the total picture.
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